The Org Chart Inside the Product
Windows Vista shows how organizational boundaries can become product boundaries.
Windows Vista shows how organizational boundaries can become product boundaries.
Large organizations don’t eliminate our need for a village. We just find one inside them.
When Bob Dylan went electric at Newport in 1965, the crowd booed. The reaction wasn’t really about the music, it was two different kinds of resistance getting confused for one, and most change efforts still can’t tell them apart.
Employee surveys keep finding the same problem, and reorgs keep failing to fix it. Maybe the walls aren’t a mistake. Maybe they’re what expertise looks like from the outside.
In 2008, Paul Graham argued every city whispers an ambient message about what earns respect. The same mechanism runs inside organizations, and most leaders don’t know what theirs is saying.
The popular story says forests share out of generosity and hives decide by instinct. The research says something more interesting: one runs on enforced trade, the other on honest consensus.
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