Notes on Organizations
Observations, ideas, and practical tools for understanding and improving organizations.

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Latest Writing
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Bob Dylan Teaches Change Management
When Bob Dylan went electric at Newport in 1965, the crowd booed. What they were reacting to wasn’t the quality of the music. It was a lesson in why good changes provoke resistance.
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Too Few Bridges
Employee surveys keep finding the same problem, and reorgs keep failing to fix it. Maybe the walls aren’t a mistake. Maybe they’re what expertise looks like from the outside.
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What Does Your Org Whisper?
In 2008, Paul Graham argued every city whispers an ambient message about what earns respect. The same mechanism runs inside organizations, and most leaders don’t know what theirs is saying.
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